Live and on-demand sessions with product experts.

Often, yes — there is an on-demand library, and the aim is that useful sessions have a life beyond the hour they air so you can watch back at your own pace. But be honest with yourself about the specific session you care about, because whether a given live session is recorded, and whether that recording is then published or shared with registrants, depends on the session. Some formats record and post cleanly; interactive workshops, sessions with customer stories or third-party speakers, or anything with material that cannot be redistributed may not be shared, or may be shared in a trimmed form. The recorded sessions shown in the library on this page are illustrative examples of what the library can hold, not a promise that any particular upcoming session will end up in it. The reliable way to find out is to check at the point of registering: register for the live session anyway, since registrants are usually the first to be sent a recording if one is made available, and ask in the sign-up or contact flow whether that specific session will be recorded and shared. If watching back matters more than attending live, say so when you register — that is the surest way to be pointed to on-demand access when it exists.

Vertex webinars are generally led by our own product specialists — people who work on the areas of the platform being discussed — alongside hospitality operators and practitioners who run the kind of venues the sessions are about, so the perspective is not purely a vendor one. That mix is deliberate: someone who knows the software in depth paired with someone who has actually run a lunch rush tends to make for a more honest hour than either alone. Please read the speakers shown on this page as illustrative examples rather than a fixed or committed roster. The names, titles and photos on the session cards are sample data placed here to show how a listing is presented; they are not a guarantee that any specific person will appear, and schedules for real people change. If a session is on the strength of a particular speaker for you — a named specialist, a guest operator, someone from a specific discipline — confirm it when you register through the session's register or reserve button, which routes to our contact flow, and ask who is actually presenting that date. That is also the place to ask for a speaker with a particular background if the topic matters to you and the listed presenter is only illustrative.

Use the register or reserve button on the session you want — those are the working controls on this page, and they route through to our get-a-quote and contact flow where your details are taken and your place is confirmed. There is no separate account or paywall to clear first; the button on the card is the path. One thing to be clear about: the search box and the category filters shown along the top of this listing are illustrative of the intended browsing experience rather than a guarantee of live, filterable results, and the sessions and dates on the cards are sample examples rather than a committed schedule. So do not assume a session is bookable purely because a card for it is drawn here — treat the card as the entry point and let the register flow confirm what is actually running and open. If the session you want is shown as full, has already run, or does not appear when you look, the same contact route is how you ask to be added to a waitlist or told when the next comparable session opens. And if you are registering several people from one team, mention that in the flow so seats can be reserved together rather than one at a time.

Yes, and it is genuinely welcome. If there is a subject you want covered that is not on the listing — a particular module, a workflow specific to your kind of venue, a question the public sessions have not answered — tell us through /contact or by talking to our sales team, and it can be considered for a future session or, often, handled directly. Private and team sessions are available on request: rather than waiting for a public webinar that happens to fit, we can arrange a walkthrough or a focused session built around your setup, your menu, your sites and the people who would actually use the product. That tends to be the more useful format once you have specific questions, because it is your operation on the screen rather than a general demo. Reach out through /contact or sales with a rough sense of the topic, who would attend and roughly when suits, and the details — timing, format, whether it is recorded for your own team — get worked out from there. There is no need to wait for the right public session to come around on a calendar that, on this page at least, is only illustrative anyway.